Terms & Conditions

Effective Date: [01.10.2026]

Welcome to ROCKLINE (A Brand of Jayshree Global Industries). By accessing or using this website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. About ROCKLINE

ROCKLINE is a brand of Jayshree Global Industries, based in Jaipur, Rajasthan, India. We provide diamond tools, stone cutting solutions, machinery, and related industrial products for applications including granite, marble, natural stone, concrete, and other construction and processing requirements.

2. Use of Website

By using this website, you agree to:

Use the website only for lawful purposes
Provide accurate information when submitting enquiries or placing orders
Not misuse, copy, reproduce, or interfere with the website or its content
Not use the website for any fraudulent, unlawful, or unauthorized activity

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, technical information, and other content displayed on the website are accurate.

However, product specifications, dimensions, designs, availability, packaging, and other details may change without prior notice.

Product images shown on the website may be for illustrative purposes and may vary slightly from the actual product.

4. Pricing and Quotations

Product prices, quotations, discounts, taxes, transportation charges, and other applicable costs may vary depending on product specifications, quantity, delivery location, and order requirements.

Prices are subject to change without prior notice.

A quotation or price indication provided through the website or other communication does not constitute a confirmed order unless accepted and confirmed by ROCKLINE / Jayshree Global Industries.

5. Orders and Confirmation

All orders are subject to product availability and confirmation by ROCKLINE / Jayshree Global Industries.

We reserve the right to accept, reject, or modify an order where necessary due to product availability, pricing errors, technical requirements, or other legitimate business reasons.

Specific product requirements, quantities, specifications, payment terms, and delivery details may be confirmed separately before processing an order.

6. Shipping and Delivery

Shipping and transportation charges may vary depending on the order size, product type, delivery location, and transportation method.

Estimated delivery timelines are provided based on available information and may vary due to manufacturing schedules, product availability, transportation, weather, logistics, or other circumstances beyond our reasonable control.

We take reasonable care in packaging and handling products before dispatch.

7. Product Application and Performance

The performance of diamond tools, wires, machinery, and other industrial products may depend on several factors, including:

Material or stone type
Machine specifications and condition
Cutting parameters
Operating conditions
Installation and setup
Operator practices
Cooling and lubrication conditions
Proper product selection

Customers are responsible for ensuring that products are suitable for their specific application and operating conditions. Technical guidance may be provided by ROCKLINE where applicable.

Operator Responsibility & Site Safety: Customers and operators are solely responsible for implementing adequate safety protocols, protective gear, and training at the operating site. ROCKLINE / Jayshree Global Industries does not oversee field operations and cannot control how the tools are mounted or handled.

8. Intellectual Property

All website content, including but not limited to text, product descriptions, photographs, graphics, logos, brand names, designs, and other materials, is owned by or licensed to Jayshree Global Industries / ROCKLINE, unless otherwise stated.

No content may be copied, reproduced, modified, published, distributed, or commercially used without prior written permission.

9. Limitation of Liability

Limitation of Liability & Accident Disclaimer

To the maximum extent permitted by applicable law, ROCKLINE / Jayshree Global Industries, its directors, and employees shall assume absolutely no liability or responsibility for any site accidents, physical injuries, loss of life, structural damage, or machinery failure resulting from the use, storage, handling, or operational deployment of our diamond wires and tools.

Our products are heavy-duty industrial tools meant to be used strictly by certified and trained professionals under strict safety guidelines. The user assumes all risks associated with the operation of these tools. In any event, our total liability relating to a specific product or order shall be strictly limited to the invoice value of the product purchased.

10. Third-Party Links

This website may contain links to third-party websites for additional information or services. ROCKLINE does not control and is not responsible for the content, availability, privacy practices, or policies of third-party websites.

11. Website Availability

We make reasonable efforts to keep our website available and functional. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

We may modify, suspend, or discontinue any part of the website without prior notice.

12. Changes to These Terms

ROCKLINE / Jayshree Global Industries reserves the right to update or modify these Terms & Conditions from time to time.

Any updated version will be published on this page, and continued use of the website after such changes may constitute acceptance of the updated terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions shall be subject to the applicable jurisdiction of courts in Jaipur, Rajasthan, India, unless otherwise required by applicable law.

14. Contact Us

For questions, enquiries, or clarification regarding these Terms & Conditions, please contact:

ROCKLINE
A Brand of Jayshree Global Industries

Email: sales.rocklinetools@gmail.com
Location: Jaipur, Rajasthan, India